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Refund Policy

Last updated: June 2026

The Even-Tan Promise™

Float on it all summer. If you don't get the most even tan of your life — or you just don't love it — email us within 30 days of delivery for a full refund. Keep the bed. The risk is ours, not yours.

Standard Refund Terms

Defective or Damaged Items

If your item arrives defective or damaged, email us within 7 days of delivery with photo evidence and we will provide a full refund or replacement.

Change of Mind

Covered under The Even-Tan Promise above within 30 days of delivery. No questions asked. Note: return shipping costs are the responsibility of the customer.

Wrong Item Sent

If you receive the wrong item, we will provide a full refund or send the correct item at no additional cost.

Items Damaged After Delivery

Items damaged after delivery due to improper use, handling, or storage are not covered under our refund policy.

Refund Processing

Approved refunds are processed within 5–7 business days to your original payment method.

How to Request a Refund

Email truelysummerco@outlook.com with your order number and reason for the refund request. We will respond within 1–2 business days.

Questions? Email truelysummerco@outlook.com
Truely Summer
truelysummerco@outlook.com
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*Results may vary. Truely Summer™ products are intended for recreational use only. Individual tanning results depend on skin type, sun exposure, and environmental conditions. Truely Summer LLC is not liable for any injury, discomfort, or damages arising from improper use of its products. Always follow included safety instructions. Product colors may vary slightly from images shown. By purchasing, you agree to our full Terms of Service.